Our team is ready to get you back into Neo Kaos. Choose an option below to open a new ticket or check your existing ones.
Report a bug, ask a question, or request help from our staff.
The more detail you share, the faster we can assist you.
Use a valid email and choose a 4-digit Ticket PIN to keep your ticket private.
Sign in with the same email and 4-digit PIN you used when creating your ticket.
Read staff replies and follow up on open tickets.
Keep your PIN private — it protects access to your support history.
Include the date and time of the issue and what you were doing in-game.
Describe the problem step by step — screenshots and video links help a lot.
Mention whether the issue affects only you or other players as well.
Remember your Ticket PIN and email so you never miss a reply.
We're players too — a clear, detailed ticket helps us get you back in action as quickly as possible.